Frequently Asked Questions

Short answers to the questions we hear most.

Is BackCall free?

Yes. The OPC plan for one-person companies is free forever, with 1 owner + 1 staff account and all core features.

What is the OPC plan?

OPC means one-person company. It gives 1 owner + 1 staff account at no cost, forever. All features included.

Does BackCall work on mobile?

Yes. BackCall runs on Windows, macOS, Android, and iOS, so your team can follow up from anywhere.

Which industries use BackCall?

Education, optometry, dental clinics, real estate, home furnishing, tax and accounting, insurance, and other relationship-focused SMBs.

Is our customer data safe?

Yes. Data is isolated per account. When an employee leaves, customer records stay with the company.

Can agencies run multiple branches?

Yes. The Unlimited plan supports multi-tenant and multi-branch workspaces with independent data.

How fast can we see results?

The ROI calculator shows your payback period in about 2 minutes, based on your own call volume, staff, and customer value.

How do I get a demo account?

Contact us on WeChat (O55K99) with the note "demo account" and we will set up a 30-day full-featured demo for free.